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Contact: Sales@YM-Creations.co.uk
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Returns & Refunds

Returns & Refunds

Refunds will only be accepted for lost or damaged items, limited to broken glass, scratched glass, frame or phone case, or any piece of the frame which has been dismantled irreversibly in any way. No refunds will be given for printed spelling mistakes or slight mismatch in printed colours. If a refund is agreed, YM-Creations will cover costs of shipping using My Hermes >1kg. We require that all parts of the frame are re-packaged and sent back to YM-Creations at the following address:

YM-Creations
19 Chiddlingford Court
Somerset Avenue
Blackpool
Lancashire
FY1 5RE

YM-Creations will cover costs of shipping using My Hermes >1kg for frames and Royal Mail large 1st class for phone cases.

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