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Contact: Sales@YM-Creations.co.uk
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Product Info & Aftercare

FRAMES

All frames are made by a qualified framer in Blackpool, non wood, to avoid discoloration. Try to avoid hanging your frames above radiators or directly opposite windows, to avoid the print from fading.

WALL ART

We strongly recommend reading online tutorials on how to apply Your wall art. You only get one chance to apply this properly. We will not accept any requests for a refund for incorrect application of Your wall art. A tutorial for this can be found Here. Alternatively, hire the help of a professional or somebody You can trust! Once the wall art is applied, you cannot remove to replace, you can only remove to discard.

PHONE CASES

Although our phone cases are professionally printed to the highest standards, the printed words or images on the case may start to fade after time. This is usual wear and tear and there is no way to prevent such wear and tear.

CANVASES

For Swarovski crystalised canvases, it is important that great care is taken to avoid touching the crystals. Each crystal is hand placed meaning we will not accept any responsibility for crystals falling off after delivery has been taken.  If you receive your canvas and any crystals are missing, you must inform us within 5 working days with an image to back up your claim. We can not accept any requests for refunds due to the highly personalised nature of the products. You will receive spare crystals with your order. Printed colours may vary.

GLASSWARE


Due to the nature of these product please note colours may vary and can achieve different results from the images on screen.
We advise to Hand Wash the item Only, and to not scrub as you may scratch off the design

MUGS

All mugs are printed in house and have a production time of 3 weeks, each item is individually checked and packaged. We recommend handing washing mugs, as dishwashers can cause the design to fade.

CUSHIONS AND CUSHION COVERS

Please allow 3 weeks for production and delivery of your cushions/cushion covers. We recommend hand washing your product to avoid any damage to the printed design. Cushion fabric may vary depending on stock available at time of purchase but is always printed on a white cover. Refunds will only be accepted for damaged or defected products within 5 working days of receipt of the products. Photographic evidence must be provided to support Your claim for a refund

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